Sony MDR-1000X - $346 NZD Delivered @ Amazon USA

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tieke on 27/08/2017 - 23:28 amazon.com (220 clicks)
Last edited 28/08/2017 - 01:06 by 1 other user

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Amazon are matching Best Buy's all-time low price on these headphones. Basically bluetooth headphones with noise cancellation matching the Bose QC35s, but better sound quality. Don't know how long they will be this low though.

Items: NZD 329.82
Shipping & handling: NZD 16.59
Total before tax: NZD 346.41
Estimated tax to be collected: NZD 0.00
Order total: NZD 346.41

Please read comments below regarding quality issues with the headband

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  DNY on 27/08/2017 - 23:45

  No Prime needed. $346.41 NZD delivered.

  • 

    eXDee on 28/08/2017 - 00:37

    Items: NZD 329.82
    Shipping & handling: NZD 16.59
    Total before tax: NZD 346.41
    Estimated tax to be collected: NZD 0.00
    Order total: NZD 346.41

    Probably slightly cheaper paying in USD too.

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  quote on 27/08/2017 - 23:54

  wow thats a great deal, i was happy with paying $480

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  eXDee on 28/08/2017 - 00:41

  Discussion over at slickdeals.net and ozbargain could be useful. A few comments on there, head fi and Reddit on quality issues where some had cracking in the area connecting the ear cup to the head band. Others have had no issues so it might only be some.

  https://slickdeals.net/f/10502816-sony-mdr1000x-wireless-noi…

  https://www.ozbargain.com.au/node/326323

  Edit: more info

  https://www.ozbargain.com.au/node/309028

  Sony Taiwan:

  "The cracking of the headband is an abnormal fault. The quality of the product and the experiences of the customers are valued by Sony. Please get a free repair or replacement at your local maintenance center. We will investigate the cause of this problem."

  I've heard the audio on these is very impressive though

  Edit2: Sony Germany was quoted as saying (translated):

  Your headphones have a break at the appropriate location. Furthermore, your headphones are in the affected serial number range (5000001-5256984). Therefore, you must actually contact our service partner directly

  There is also a new model of these expected out soon due to some detail going through the FCC and some rumours. There is also evidence of a QC35 replacement too. So Sony may be clearing inventory

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  fatboyj on 28/08/2017 - 00:51

  Always very wary of ordering electronics from overseas.

  If there's any problem with these will Sony NZ doing anything to help fix the problem, replace product or even give a refund?

  • 

    eXDee on 28/08/2017 - 00:59

    No Sony NZ will not help you with a US based purchase. This goes for all companies that don't have a global warranty.

    Amazon support though is known to be very good, historically I've had better support from them than most NZ retailers. Amazon has offered replacements, refunds and credits just by saying you aren't satisfied, as opposed to only getting something after threatening a disputes tribunal.

    FYI read links above for quality issues.

    • 

      fatboyj on 28/08/2017 - 01:17

      Thanks for this info. This is why Amazon are going to be a multi trillion dollar company.
      Sad to know Sony can't be bothered to stand by their product, even high end items like this.
      Great price, but I'm out if Sony are like this.

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      Zyo on 28/08/2017 - 09:09

      Amazon operates under US consumer law and in there if your purchase is faulty after 30days it's manufacturers responsibility to fix it. Hence the manufacturers include notes saying "if the good is defective please contact us directly instead of seller"

      In saying that if you are really sofl Amazon usually is happy to take the product back but expect a restocking fee if it's more than 30 days. Been there done that with a faulty Samsung ssd

      • 

        Kiwi on 28/08/2017 - 09:49

        +1

        They charged you a restocking fee for a faulty product? Doesn't sound right, they can't even restock it…

        They have always been great to deal with for me. Purchased a pair of boots from them a while ago, a year later a little clip that holds the laces broke. They express shipped a new pair and paid for return postage.

      • 

        Zyo on 28/08/2017 - 11:35

        @Shaw:

        The official stance is once the purchase is past 30 days it's not Amazon's problem anymore and they won't accept return at all.

        I talked to their customer service team and they allowed a return as an exception but in this case I had to pay for a restocking fee. Your mileage may vary but generally I wound be careful when buying from Amazon especially if the manufacturer doesn't have international warranty coverage (Sony Vaio used to include 1 year international but I doubt their consumer electronics do)