Banggood have sold me counterfeit sd card, quite illegal in New Zealand, I don't like the fact that they can still post here. Be nice to have them banned so we know cheapies can be a safe site (even used PayPal and they haven't helped in a refund)
Ban Banggood from Cheapies?
quote on 26/04/2018 - 15:21
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i sent them the results of the sd card scanner, they asked for a video of the test taking place (it took 12 hours the card was so slow so that was not going to happen) i explained this, they kept asking (also lots of people were saying this in the reviews by now so they know its fake)
told paypal
paypal got back to me, i have to send it back tracked postage, which will cost more than the card did, also its illegal to do so. if you have counterfeit you have to destroy or take to the police.
im trying to deal with paypal now and it doesn't actually matter if i get the small amount of money back, this site should not have shops that sell illegal products.IMO they shouldn't require you pay for the postage if it is the sellers fault. Have you contacted your credit card company about it?
Rang PayPal n they gonna refund me, but it's a refund from PayPal not from banggood, they still get their cash so have no incentive to stop doing what they do.
You are lucky that you paid via paypal. I purchased from aliexpress recently , which don't accept paypal, and a seller sent me a product that didn't match the description. They wanted me to pay for sending it back, but the cost is more that the product is worth, so I would lose money by sending it back. Aliexpress's policy sides with the seller if the goods aren't as described, as aliexpress also says the buyer must pay for sending it back when the product sn't as described, even though it is the sellers fault. Not fair at all. If I compare it to Trademes policies which using credit card, trademe require that the seller pays for return shipping if the product isn't right, which is fair.
TradeMe's policy is because of NZ consumer law, any NZ retailer has to pay for return shipping in that situation
@Teckiwi: Not sure it is entirely due to the CGA. Especially as many people selling are actually private sellers selling second hand things, so stuff they sell isn't usually covered by the CGA unless in-trade. But IMO it is a common sense and fair rule, and these chinese companies who trade on 'buyer protection' like they do, should be also following that same sort of rule. Maybe they should only allow chinese companies to advertise on here that do actually provide free shipping back to the seller if the goods aren't as advertised or faulty. They seem to bank on the fact that we are unlikely to send back due to the high cost of shipping, and that is infact what aliexpress told me, that the price to send back to the seller was likely to exceed the purchase price, and that I should perhaps accept a 10% refund from the seller and go away.
@nzmax: busy send them the video showing the screen with the results then show you taking the memory card out of the usb reader that's all they are after. Even though that is very easily faked and that is what they want.
I bought something with broken buttons i showed a video of me pursuing the buttons when in reality you can't actually tell on the video of I'm leading buttons or pending to press buttons, this is what they require. All the Chinese ships are the same, they just want a video snippet uploaded to YouTube.
I've had exact same situation and aliexpress have always sided with me. Just decline their offers, say it's too expensive to send back and lost some photo or video. My experience is they side with consumer mostly but the sellers will try and trick you into withdrawing the claim because they know they have no power and won't get paid if you keep pressing for refund as the money is in escrow.
@kiwijunglist: Thanks for the tips. I didn't realise the money was still in escrow. That does give the buyer some power I guess.
Got a faulty Mi Band from banggood and they done nothing to sort it. Never even got a response.
Wont be buying from there againI am lucky and got a good one, at least for now. But it took far too long to arrive from BG, as it was initially sent somewhere in europe, before then getting sent to NZ, which I thought was weird.
don't buy branded stuff from china.
all the chinese sites are good for generic and cheap. Avoid them for quality branded stuff.
It was a xiaomi, Chinese brand, Chinese shop, makes sense.
Bought a Xiaomi phone from banggood - good phone but the version Banggood sent me had a custom rom and was full of adware. Every few minutes an ad would pop up (regardless of the app I was using). Think of the ad versions of the Kindle but with random ads popping up when you're reading. Even worse, I couldn't upgrade the rom to the latest versions using the upgrade option.
Banggood were no help whatsoever - even when the reviews had people complaining about the same thing.
Ended up having to wipe the phone and install a standard rom over it - ok if you're technically inclined but most people wouldn't know how to.
Have since purchased further xiaomi phones (they're great value) but off aliexpress and I check the rom versions now.
I would avoid any China online shopping websites and China’s sellers on eBay. I bought a Samsung note 4 from a Chinese seller. The phone is refurbished and all accessories are fake. He claim the phone is brand new. Through eBay and PayPal, I got refund after a month but wasted me a lot of time to send it back and prepare evidences.
lol well I mean if you buy expensive stuff from them, u run the risk of getting screwed over if things dont go your way. Its just what you risk when you buy stuff online. I mean I'd rather buy cheap stuff from these chinese online stores for $5 rather than paying $30 or more for the same thing in NZ.
I've found Banggood to be really good. Bought many items from them and all arrived and worked as described. Postage is sometimes frustratingly slow though.
As long as you pay with PayPal you're covered. Don't risk any other payment method.
How do you know if it is a fake SD card?
I found Banggood really good.
I received a counterfeit card from light in the box. I sent them proof. They have me 3x neck the value of the card on store credit, apologised, and let me keep the original card.
What did Banggood do. Did you send them proof?