EXTRA10
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Got an email about this promotion. Get an extra 10% off from already reduced items including clearance/end of season sale items (30%/40%/50% off items).
The exact words in the mail is in quotes below.
Further markdowns added.
Get an extra 10% off already reduced items, plus free shipping on your online order with code EXTRA10.
PLEASE READ FOR FREE SHIPPING.
Right now, the code does not grant free shipping but I have already brought this up with them. The person I spoke to said he will escalate the matter to their technical team to be fixed. He said to just go through with the order in order not to miss out of the sale and they can refund the shipping fee later.
These are the exact words from his email after our chat.
>Thank you for your enquiry.
>As discussed, we recommend continuing through and placing your order as per normal. Once your order is placed, please respond to this email with your new order number so we can monitor its progress and will issue the refund of any shipping charge following dispatch.
>We apologize for the inconvenience caused, and look forward to hearing back from you with your new order number!
If you guys want to talk to them and make sure to get the free shipping/refund, just tell them exactly what was in the first quote in this post.
FREE SHIPPING IS WORKING NOW.
Free shipping is working now