In the past few months, has anyone received one of 2degrees phone discounts for signing up for a pay monthly plan and cancelled the plan within the first month or two?
It was well established with last year's Huawei P30/Pro discount (I think also with the Samsung and maybe others) that even if you received a discount on your phone as part of a deal to sign up for a pay monthly plan, 2degrees did not have any ETF or requirement to repay the discount. No matter if you cancelled the same day you signed up. You just had a pay a pro-rata charge for the plan, and the remaining price of the phone after discount.
There are currently two similar discounts for a variety of phones via PB Tech https://www.pbtech.co.nz/promotions/200-off-with-2degrees and 2degrees online webshop https://www.2degreesmobile.co.nz/mobile/phones/ (The discounts don't seem the same with some phones.) The limited T&C provided by PB Tech and 2degrees just mentions repaying the balance. The only T&C I can find on the 2degrees website is https://www.2degreesmobile.co.nz/termsofuse/mobile/mobile-re… and only mentions repaying the discount for certain ancient phones. I think this is the same T&C we were dealing with last year and although it was updated in May last year, this doesn't seemed to have affected the discount or early termination issue. And the pay monthly plan is still without any contract.
A PB Tech rep claimed on Facebook you need to keep the plan for 3 months or repay the discount, but there was similar confusion last year from PB Tech and others. I've asked 2degrees and PB Tech, but I suspect from what happened last year, getting a proper answer may be difficult. I don't see how they can do anything unless it's specified in their T&C but I could have missed some T&C.
Yikes, that’s a tad complicated!