Hi All - I've just signed up to a BNZ ADVANTAGE VISA PLATINUM card, and was curious as to whether any members here had used the Purchase Insurance or PriceGuard benefits that come along with the card, and could comment on how easy/useful these features really were? eg, is there an excess payable if making a claim? Thanks in advance.
Hi. I claimed against priceguard and claim was approved. Bought a washing machine in store and it dropped in price by $90 3 weeks later so I claimed for that. No excess.
Do you recall whether the price reduction was at the same store? I'm having issues with a claim as apparently the price reduction needs to be with a competitor supplier? Thanks.
Yeah same store with my one
Also, we put all our purchases through it and pull in between 300 and 400 per month in flybuys points. 300/7 = $42 worth of flybuys each month just for using the card. You get 1 flybuys point for every $15 you spend and it can be any retailer. It's not restricted to a flybuys retailer.
Wouldn't Cash back $1 for every $90 spent would be a better bargain? If you are spending $4500 / 15 gets you 300 flybuys worth $42, but you get $50 if you have selected cash back.
Yes and no. Sometimes cheaper paying for items with flybuys then you would pay using cash. Also, I collect flybuys from other products I use like State Insurance, New World etc. Can double dip at places like Z and New World e.g. collect usual flybuys and then pay using the platinum card = more flybuys.
Thanks all for the comments - pity that it has to be in-store purchases only and not online - but for bigger items like whiteware I suppose I'd probably buy in store anyway. Pretty cool feature nonetheless, if I remember to use it. Thanks
So I bought a laptop over the weekend from PBTech, which has now had a large price drop in PBTechs 4 day sale.
I tried putting in a PriceGuard claim and have been told that the reduced price has to be through a competitor (and not the same supplier). What is the purpose of this requirement? Would have thought it would be the other way around and that it had to be the same supplier.
I could ask around a competitor to see if they would price match so that I could use that as the reduction - but no one else seems to sell the same spec'd laptop to price match.
Any thoughts?
Seems like Devolution (above) claimed when the price dropped in the same store?
Yep, was same store. Check terms and conditions as you may have been dealing with a muppet in the claims team.
that's silly, most price guard policies on credit card only applies to the same store rather than a competitor. maybe check with a different customer service.
Yeah I re-read the policy and it's pretty clear that it has to be a competitor reduction (which seems ridiculous). The silver lining though is that I went back to PB Tech and asked for a price reduction refund which their manager approved, so it does pay to ask.
Thanks all
I've had this card for a while but have never had a chance to use these two types of insurance. (Price Guard excludes internet purchases and I do most of my shopping online.)