Just got an email from Vodafone saying their TV service will close on 30th September next year.
The Vodafone TV box has featured on Cheapies a few times over the past couple of years, and I picked one up for $99 back in April last year.
In their email they state "You may also be entitled to a refund depending on when you purchased and activated your VodafoneTV - if this is the case, we'll be in touch in the next few months"
I'm wondering what you need to qualify for this kind refund. Would be good if any fellow Cheapies users could share their experiences asking for money back.
Ok by September next year I will have had about 30 months use out of it so it's not a lot of money in the scheme of things, but I bought it fully expecting it to last a whole lot longer and it's annoying that It'll just be a brick come September, and that's $3.30 a month that I could have put towards a Netflix subscription. Anyone think a CGA claim be useful in this context?
According to their website the customers whom Vodafone deem eligible for a refund will be contacted in March/April 2022.
https://www.vodafone.co.nz/tv/#faqs
I think it's too early to know whether you qualify for a refund and if you don't qualify whether you have any case under CGA.
At this point I would just wait until March/April and see what they say and then determine if it is reasonable or not.