Customs clearance - Amazon AU

I placed two separate orders on Amazon Australia ($733 and $903) both under the $1000 threshold. Amazon has combined the delivery and I received an email from Nz post to provide customs code/ client code.

Contacted Amazon they have asked me to provide NZ post with the invoice for the two orders.

Do I need to apply for customs client code ? According to amazons website for orders over $1000 they clear the customs. Amazon has only collected GST on both the orders

Comments

  • Did Amazon combine it or did you do two separate transactions the same day/around the same time and they just happened to be sent at the same time so arrived together?

    https://www.customs.govt.nz/personal/duty-and-gst/faqs/
    Will splitting my purchases keep the value below the amount where duty or GST are payable?
    The value of an import is based on all items imported by a person or company at one time, and is not limited to a single transaction. If several items, purchased separately by the same person or company, arrive in New Zealand at the same time, the value may be combined which could result in charges becoming payable if the consignment is valued over $1000.

    You'll need to apply for a personal client code. I'm not sure if NZPost will submit it on your behalf or if you'll need to apply yourself.

    One time with FedEx the exchange rate changed and pushed my order over $1000nzd. FedEx sent me the client code form to fill out and return with with a pic of my ID. They submitted the form in my behalf and customs approved my client code. Then FedEx sent me a bill for duty, gst and ITF fee.

    I guess since you've paid gst you will just have to pay any applicable duty and itf fee.

    • The transaction was an hour apart - different shipping times but looks like Amazon has combined it.

  • Had somthing similar with B&H with DHL
    Sent the invoice to DHL and it was released was worth 1500nzd and had paid gst at checkout.

  • I just hit this problem as well. I forgot about the $1000 limit (Purchased some HDD from Amazon for about $1400 NZD total incl GST). Aramex is asking for brokerage fee and customs fee ($111.23).

    • NZ Customs Import Entry Transaction Fee (IETF) of $59.48 (Inc. GST + Bio Security levy)
    • Aramex Customs Brokerage Fee of NZD $45.00 + GST to complete and submit the Import Entry
    (includes Tariff classification)

    I'm wondering if I can just do the customs myself as I already have a customs client code.

    https://www.customs.govt.nz/globalassets/documents/nzcs-form…

    Has anyone done this, $45+gst seems like a lot to just fill in the form.

    Regards
    Mike

    • Hi Mike,

      Not sure if you can do it yourself, but if you have a Customs Client Code, sounds like you already know more than 99.9% of people - you might even be our resident expert :-)

      In terms of the cost: $45 (+ GST) to handle the documentation, bill you, process the payment etc etc - doesn't seem to unreasonable to me to be fair. They will make something on it, but I'm okay with that.

      If you can do it yourself, it would be great to know how that works, and in particular, how it works through Aramex given you are where you are already.

      Alan.

      • I told aramax that I already had a client code and asked them for the wayward bill and confirmation the item was ready for clearance so I could submit my own NZ263 and pay the custom fee directly myself to save on the brokerage fee and they said I didn't have to pay their brokerage fee it would be paid by Amazon.

        • That's good to know for future reference.

          Is there any way you could have known that from what is on Amazon's site, or is it just one of those 'opaque' things?

  • You can have a read here:

    https://www.amazon.com.au/gp/help/customer/display.html?ref_…

    Basically anything > $1000 NZD incl delivery will be charged duties/customs/gst.
    Anything under $1000 incl delivery is not charged gst unless the overseas seller is a gst registered exported to NZ. If the seller sells more than $x goods to NZ they need to be gst registered. I think it's about $60,000 or something i forget the number.

    However I didn't get charged a "import fees deposit".

    Order Summary

    Item(s) Subtotal:$1,195.96
    Delivery:$41.14
    Total Before GST:$1,237.10

    Estimated GST:$185.56
    Total:$1,422.66

    Promotion(s) Applied:-$116.07
    Grand Total:$1,306.59

Login or Join to leave a comment