This was posted 1 year 4 months 14 days ago, and might be an out-dated deal.

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Join on $40/$60/$80 Plan & Get First 3 Months of Endless Calls, Texts & Data Free (Open Term Plan, Cancel Anytime) @ Contact

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Join on $40/$60/$80 Plan & Get First 3 Months of Endless Calls, Texts & Data Free (Open Term Plan, Cancel Anytime) @ Contact
Go to Deal
bilberry on 10/08/2023 - 19:00 contact.co.nz (899 clicks)
Last edited 10/08/2023 - 21:31 by 1 other user

Choose from 1 of 3 open term plans. One NZ network.

Small Medium Large
$40/month $60/month $80/month
5GB 16GB Unlimited
5GB max speed data then endless data at reduced speed (1.2Mbps) 16GB max speed data then endless data at reduced speed (1.2Mbps) Unlimited max speed data
Unlimited calls and texts to NZ & Australia Unlimited calls and texts to NZ & Australia Unlimited calls and texts to NZ & Australia
- 250 mins & 50 texts to 20 other countries 250 mins & 50 texts to 20 other countries
Hotspotting included Hotspotting included Hotspotting included
Wifi calling Wifi calling Wifi calling
5G ready 5G ready 5G ready
Open term plan Open term plan Open term plan

According to the FAQ at the bottom of the page, you can cancel after 3 months.

F.A.Q.

How do I get 3 months free?

Just sign up for mobile on any of our plans before 22 December 2023 and we'll make sure your first 3 months of plan charges are removed from your monthly bill. You will only be charged for services not included in your plan.

Are there any other charges in the first 3 months?​

Any calls or services not covered by the cost of your plan will be charged. For example, international calls and texts, picture messages and roaming charges.

What happens when the free period ends?​

After the 3 month free period, you will be charged the monthly cost of the mobile plan you have chosen.

Do I have to sign up for a fixed period of time?​

We know sometimes things change so you’re free to change plans whenever you need to. If you decide to change plans, or cancel your plan with us, you’ll need to pay for your current plan up to the end of your monthly billing period.

Can I bring my current phone number with me?

You sure can! Just follow the easy set up steps when you put your new Contact SIM into your phone, and we’ll handle the rest.

Terms & Conditions

  1. The 3 Months Free Contact Mobile launch offer (the Offer) is available to new and existing Contact customers who sign up to an eligible pay monthly mobile plan before 11.59pm 22 December 2023.
  2. ‘3 Months Free’ means your first three months of mobile with Contact from date of SIM activation (the Offer Period). After the Offer Period, you will be charged the full cost of your pay monthly mobile plan.
  3. Eligible plans are the Small $40, Medium $60 and Large $80 Contact mobile pay monthly plans. You must stay on the same Contact mobile plan for the duration of the Offer Period.
  4. A maximum of five mobile plans per account are eligible for the Offer.
  5. A mobile number is only eligible to receive the Offer once.
  6. The Offer applies to the base monthly cost of your plan only, it does not apply to
    international calls & texts, picture messages, premium numbers, roaming charges, addons or any other expenditure incurred on your mobile account.
  7. The Offer will be applied monthly on your Contact mobile account.
  8. If you’re planning to go overseas in the next few months, then please note that roaming is not currently available.

Referral Links

Referral: random (87)

Referrer and referee receive $100 credit each.

Mobile Prepaid Mobile Plan

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closed Comments

  • SteveHK on 10/08/2023 - 19:06

    Any idea what if I leave before 3months period end? Is there any penalty?

    • Everettpsycho on 10/08/2023 - 19:16
      +2

      Just says when 3 months is up then bill you as per your plan. The plan then days open term and pay up to the next cycle and you can cancel.

      I can't see anything saying there's a penalty for leaving without spending a cent. A good second Sim card I think to save the porting hassle.

  • Dan Baker on 10/08/2023 - 20:26

    One NZ (Vodafone) network?

    • Dan Baker on 10/08/2023 - 20:28

      Cancel that…found it further down.

  • kfr23 on 10/08/2023 - 21:05

    eSIM support would make this even better, but sadly not.

    • kyogui on 10/08/2023 - 21:26

      Vodafone (One) had lots of issues with eSIM including roaming errors and iMessage activation error. Had to get a new physical sim to make iMessage work.

      • kfr23 on 10/08/2023 - 21:29

        That's a shame. Probably why Kogan doesn't have eSIM yet either.

      • Employeekonfusd @ Vodafone NZ on 10/08/2023 - 22:10
        +1

        These issues were unrelated to eSIM; customers may have been affected regardless of the type of SIM they had.

        Re: eSIM availability for Contact (and other MVNOs like Kogan) - while they may use the One NZ network, their support/customer management systems are separate to ours, so eSIM would need to be built into their systems independently of our systems.

  • Wakrak on 10/08/2023 - 21:27
    +5

    Good offer. Terrible pricing.

  • txf on 10/08/2023 - 22:01

    Compare with Farmsource 2 degrees offer, this is bad

    • Nil Einne on 11/08/2023 - 00:16

      The regular price after 3 months sure. I don't see how the 3 month offer is worse though unless the One network has problems for your particular use case but 2degrees is fine. This is technically cheaper (well dunno about the international etc stuff), and more significantly doesn't require you to sign up for a Farmsource card.

      • seanthespartan on 11/08/2023 - 06:16

        Very easy to sign up for a farm source card. They have a reoccuring plan with unlimited calls, texts plus 100gb of data for $30 per month (including hot spotting). With 2degrees.

        Far cheaper than any other company, plus they support eSIM.

        • sunshinenz on 12/08/2023 - 20:16

          $34.5 per month I think

    • hhan7 on 11/08/2023 - 09:27

      Is the deal still alive?

  • quote on 10/08/2023 - 22:16
    +2

    Wow now i see where my $10.01 a month increase in broadband went, new customer subsidy

  • felixfurtak on 11/08/2023 - 06:56

    This is awful pricing. I use a UK sim card in NZ and it's literally cheaper roaming here in NZ. I get 20Gb data for ~$20 per month.

    • kfr23 on 11/08/2023 - 12:24

      Who are you with?

      • felixfurtak on 11/08/2023 - 12:50

        Three payg. Roaming to 71 countries for just gbp 10 per month. If you know someone in the UK it's well worth it. Just need to activate the sim in the UK prior to using

        • ms264556 on 12/08/2023 - 17:27

          I used a UK Vodafone Red plan for 18 months in NZ with no issues. Then I switched to Three because of the cheap price, but they were very quick to notice I was 100% in NZ and threatened to charge me full roaming costs unless I spent most of my time in the UK. Less than 3 months from signup to threat.

          • Everettpsycho on 19/09/2023 - 20:53

            @ms264556: I looked at three the other day out of interest as I ran their plan for 2 years before they turned around and said they were more than doubling my plan cost, that coincided with me getting free international minutes so i didn't actually care and just cancelled the plan all together.

            They seem to have now added a clause saying if you are out of the country for more than a couple of months a year they will charge you roaming or cancel your plan. Seems a few must have abused it and they've clamped down on it.

  • vabtnet on 11/08/2023 - 07:56
    +1

    PLS NOTE FROM TERMS & CONDITONS :) > If you’re planning to go overseas in the next few months, then please note that roaming is not currently available.

  • Didntknowya on 11/08/2023 - 11:54
    +3

    Yea sure there's better plans out there but why are people complaining about a freebie for three months lol

  • offroad on 11/08/2023 - 17:42
    +3

    Thanks OP, ordered Large Plan, will enjoy for 3 months and then cancel. Hope there are no hidden T&Cs for termination.

    • window96 on 16/11/2023 - 03:17

      hoping for the same here. Thanks OP great find

  • quebec on 12/08/2023 - 17:41

    Wondering how to cancel. There is no option in the app.

    • Santiagoezeq on 12/08/2023 - 20:33

      Just a message or change your phone to other provider, is in the terms and conditions

  • Lovesaini on 15/08/2023 - 18:25

    Hi did anyone has used Farmsource account Spark endless plan promotion ?
    I want to join but need info as which plan to sign up for $65 or $86.96 one?
    How is the discount work as there is no infor on spark's website.

    • hhan7 on 15/08/2023 - 18:26

      Same question

      • Lovesaini on 15/08/2023 - 19:40

        HI Ace,
        Thanks for response i have seen it but there is no link to Spark website that can confirm if this promotion is still valid and to which endless plans it is applicable?
        Like 2 degrees and One NZ they are actively publishing on their webpages but not the spark.Moreover, Their customer service have no idea about this promotion.

        • ace310 on 15/08/2023 - 21:35

          Sorry. Don't have any other information. That's all I could find.

  • SteveHK on 09/09/2023 - 11:54
    +1

    Not sure if anyone can help me out. I activate the sim card and I can make call, but couldn't connect to internet via mobile data. Any setting I need to set prior?

    • KeepYourPantsOn on 02/10/2023 - 15:01

      You need to put the Vodafone APN settings into your phone.
      I already complained to them about this because they have zero information about this on their website.

  • tacobaron on 24/10/2023 - 09:34

    We know sometimes things change so you’re free to change plans whenever you need to. If you decide to change plans, or cancel your plan with us, you’ll need to pay for your current plan up to the end of your monthly billing period.

    When exactly would you cancel to avoid having to pay for the final month?

  • Huntakillaz on 07/11/2023 - 20:38

    Anyone done this since August and managed to successfully cancel this month?

    • Nil Einne on 08/11/2023 - 20:01

      I've started the process. Unfortunately they only have live chat with no email and it ends at 1800. I left a message anyway asking them to email me confirmation. Will check live chat during hours but if it breaks and if I don't receive any email, will try when they're active.

      • Huntakillaz on 08/11/2023 - 22:44

        Cool let me know, looking to get a 2nd sim for parents for the data until the new kogan deals come out (hopefully soon)

        • Nil Einne on 09/11/2023 - 10:38

          I thought I read somewhere when you cancel it happens at the end of your billing period but not according to support:

          We are unable to future date cancellations so if we cancel, it will happen instantly.

          The end of yor current billing period is 2x.11.2023, if you cancel on that day you will not receive another bill from Contact Mobile.

          I can cancel today or you can reach out closer to the end of the biling period.

          I decided to wait before cancelling

          • Huntakillaz on 09/11/2023 - 10:48

            @Nil Einne: Oh interesting, have to be vigilante with that, and they're happy/ok that you used them for free for 3 months and leaving now?

            • Nil Einne on 16/11/2023 - 15:38

              @Huntakillaz: Cancelled without issue today, and also signed up a new SIM with the deal mostly without issue (see below).

  • Nil Einne on 09/11/2023 - 11:08

    They didn't say anything suggesting it will be a problem (well that's nearly the entire email, just a thanks for reaching out and let me know how to proceed).

  • Deal finder 7 on 14/11/2023 - 21:44
    +1

    Hi everyone, please read this one out.
    It's literally like a scam. My 3 months will be up tomorrow, thought I'll port to another service provider (Kogan) as I have ported very easily in the past. Bought a Kogan plan and tried porting, unsuccessful. Tried every possible way prepay/postpaid, etc. Kogan customer service is of no help either. Messaged Contact Mobile live chat to cancel my plan, apparently they can't do it!!! They say I'll lose my number as well, and suggested I go to another service provider before it bills for the next month. At this point I'm really pissed. Go to the nearest servo and grab a 2 degrees SIM as they atleast have good customer support. Sign up and everything, and boom, contact mobile isn't listed when trying to port. Call customer service, they couldn't help as well and passed it onto another team to sort out.
    Pfff… What a stressful night it was. Ended up paying for a month with Contact Mobile as I'm left with no option. Apparently the only way to change service provider is by going into a One NZ store. How inconvenient !?!
    Let me know if anybody had any luck with porting.

    • Wakrak on 14/11/2023 - 21:49

      Why couldn't the Contact team cancel your plan?

        • Wakrak on 14/11/2023 - 22:01

          Hmm. You would think that that would be something worth mentioning on their website.

          • Nil Einne on 16/11/2023 - 13:25

            @Wakrak: Well to be blunt, it seems obvious to me that if you cancel your plan, you will lose your number. I'm pretty sure that's how postpaid works with all providers. You at least need to keep the lowest value plan. I do think it's flawed that they can only cancel your plan instantly (as I mentioned above) rather than at the billing date but I don't personally feel you can fault them for the fact your number with be lost if you cancel your plan.

            The main issue is the porting problems. But I'm not sure if that's really Contact's fault. It sounds to me like the problem is Contact is too new so no one has added support for them yet. It's not clear to me that Contact is refusing to port numbers, rather other providers don't know how since they haven't added Contact to their systems.

            There's often teething problems with new providers, I think porting is often one of them. I seem to recall reading problems on GeeZone before.

            And I know in the early days of Kogan, a bunch of short codes failed to send to Kogan. Also my local Mitre10 couldn't seem to call me. (These were with Kogan native numbers.)

            Personally I'd never leaving porting to the last day since there's always the possibility something will go wrong. I'm fairly sure most providers don't even guarantee same day porting. They might normally achieve it but they likewise know stuff can go wrong e.g. mismatched details, systems broken etc, so say to give it 2 or 3 days.

            • Nil Einne on 16/11/2023 - 13:52

              @Nil Einne: I did find https://www.geekzone.co.nz/forums.asp?forumid=40&topicid=144… but that's quite old so not sure if it's still relevant.

              I will say my search on Geekzone reaffirmed my thoughts. Yes it often happens in hours but sometimes it doesn't e.g. if it's rejected because of details mismatched or some other problem. Also porting is basically between you and the gaining service provider i.e. Kogan, 2degrees or whatever. Your communication needs to be with them and if there's a problem, they need more details or whatever they should be telling you.

              Also if you're going with one of the big 3 i.e. Spark, Vodafone or 2degrees it's well worth popping in store if you have problems.

              P.S. Another thing to remember is since it's postpaid, you can enter into account credit and they will expect you to pay. If you don't, good chance they will send it to debt collection etc. Don't treat this like prepaid, it does have some keys differences.

    • Huntakillaz on 15/11/2023 - 16:37

      ooof thanks for the update I was just thinking about porting my mum over and then to another provider after 3 months.
      seems messy so will just leave her on prepay and use contact as a 2nd sim instead.

    • SteveHK on 15/11/2023 - 18:35

      Mate I have the exactly experience like you, glad that you have a fix by switching to One Nz, will just grab one NZ sim and switch over

      • SteveHK on 17/11/2023 - 03:26
        +1

        At the end, you can not do it online for Kogan Mobile, 2Degrees and One NZ. 2degrees said nothing can be done but asked me to keep 2 phone number if I want lol.

        One NZ CS told me it can only be done in store. The store lady was really helpful and just 5 mins job DONE!

        *Note: they will ask for an account number and said it should all numbers, just pass what it is on your invoice which is like a1b2c3 and it should still be fine.

    • offroad on 16/11/2023 - 07:27

      Thanks for sharing and glad i read your comment, my 3months are coming to an end around early December, so i will try porting right now. I was with skinny before, so i will see if i can switch back to skinny again. Will share my experience regarding how it goes.

      • kenshiro on 16/11/2023 - 13:27

        Cheers, would be keen to hear about your mileage 👍

        • offroad on 22/11/2023 - 06:58
          +1

          Moved to skinny with no problems at all, bought the skinny sim for $5 from my local dairy (its $2 if u buy online) and then activated skinny sim calling 456, then signed up online on skinny website and then went to ‘keep my number’ option. Porting txt came on contact sim straightaway and the porting was completed within 2-3hrs with no issues.

          • Chryogenic on 26/11/2023 - 20:49

            @offroad: After having issues tying to change in store with all providers (Spark, One & 2 degrees), this was the way to go!

            Contact Mobile shows as a provider for Skinny when porting online. To switch I just chose postpay, entered account number as the 8 char alpha numeric one on the invoices, accepted the porting txt and everything went through smoothly a couple hours later.

    • Chryogenic on 26/11/2023 - 20:50

      I just ported using Skinny online without any issues

  • Nil Einne on 16/11/2023 - 15:37
    +3

    FWIW, I cancelled my account today without problem. As noted above, they can only cancel instantly which seems a bit flawed but whatever I guess. No sign of any extra payments, no complaints for them, and no problem other than needing the SIM number which I didn't quite expect. No idea what I did with the stuff the SIM arrived with fortunately I still have good close vision to just pulled out my SIM and got the numbers off the back without problem. The cancellation happened quite fast within a 10 minutes or so of providing the SIM number my phone said the SIM wasn't provisioned.

    Edit: Found the SIM number is also recorded under your order history, if you click the i/information button next to the SIM card.

    I can understand why they asked for the SIM number for security reasons especially since their live chat doesn't seem to be connected to your login. (I think some rely on account numbers for porting from postpaid but since account numbers are on bills it isn't great security. Not that SIM number are that secure either since someone just needs to pull out your SIM and record it.)

    I had already ordered another free plan and activated that after cancelling my first SIM (to reduce any chance they will cancel the wrong SIM) also without problem.

    One minor thing although it's under my account and I logged in when signing up the new SIM, it's also sort of separate. You login once but there's a button to switch accounts in personal details which takes you here https://contactmobile.co.nz/select-account

    It means I don't see my previous orders or have my address listed for my new SIM. (They're listed under the 'other' account.) I did have to re-add my card and also reactivate my email when signing up the new SIM. Since it made a new account, it also seems to have screwed up my name which is in the form X Y Z where X Y are my (Chinese) given name which I always put as my first name and Z is my family name. My original account has my name correct X Y as my first name and Z as my last name. I think I entered this when signing up. My new account has X as my first name and Y Z as my last name.

    Don't really care about any of that. It is possible if I had added the SIM via the 'I have my SIM - Activate now' option it would be different, I don't know. I used the link they provide when you put in the SIM although then I broke it and had to get an SMS with code, but I still started from the link then logged in. But maybe this is just always how it works for multiple SIMs under one account. And although I had already cancelled the other one they do need to keep the account details at least until billing is complete and probably a while afterwards to deal with queries.

    BTW, when ordering the second SIM, you have to start logged out or you won't get the deal. You log in while ordering, so you can re-use your address etc. This is explicitly what they tell you do to so doesn't seem to be abuse https://contactmobile.co.nz/help/category/7260354508175/7262… . Also their T&C says you're allowed to have up to 5 plans with the deal https://contact.co.nz/-/media/contact/pdfs/terms-and-conditi…

    Note the T&C does say only once per number. Personally I only really use these for data and outgoing calls so number porting isn't an issue. I sort of suspect they haven't properly done anything in their system to stop you porting Contact to Contact and keeping the deal on a new SIM (assuming you can port Contact to Contact generally) but who knows? (Even more if you port to someone else in between.) And in theory even if it isn't automatic, they could deal with it manually.

    Interesting my new number is about 30 away from my old one. I don't see any sign it's attached to the SIM so I think it might only be assigned when you sign up. I suspect this means they've only had ~30 people signing up who used a Contact number since I signed up in late August. (I don't know how long it takes before they re-use numbers but I suspect at least a month so probably not many, if any, with older numbers from people cancelling.)

    • kenshiro on 17/11/2023 - 11:21

      Appreciate your detailed write-up. Hope things work out better for you this time round.

  • quebec on 20/12/2023 - 11:34

    If it’s a post paid plan shouldn’t they require ID etc. during sign up? If you forget to cancel or have charges for MMS etc., how will they recover if someone doesn’t use their real name?

  • baishishun on 01/01/2024 - 10:32

    this is a great deal. paid nothing and got free SIM and 3 months data. Ordered two for family before 22 Dec and just received recently.

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