Anyone else had issues over the weekend? I sent money on Friday and it's still not in my Dosh account. Support said BNZ (their bank) is responsible. In the meantime my money's in limbo where I can't access it. Not impressed.
Dosh Money Not Received
Lthriftyfrugalcheapo on 18/03/2024 - 18:32
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Same issue here
You should have received an email from DOSH explaining the situation. Money was due to be in our accounts this morning. Yes, it was a BNZ issue over the weekend.
Finally got it this afternoon.
My payment from Saturday arrived today.
BNZ had ‘technical issues’ over the weekend.
In the case of my work, any payments made to our business account have not showed up at all including customer payments and settlement funds from eftpos.
The available balance is correct but no transaction information is visible meaning nothing can be reconciled.
I don’t know if this only affected business accounts or personal as well.
The frustrating part is that the online status for BNZ indicates operating normally with no issues. The only way I found out was by ringing merchant services where the automated message advised of problems and that they hoped to have it fixed by tomorrow.
This could potentially be the issue for you if Dosh are unable to reconcile any payments.