Free Personalised Legal Guidance for Every New Zealander at Mila.nz

AssociatedLMilaAI @ Mila Ai on 22/08/2024 - 22:52
Last edited 23/08/2024 - 13:22 by 1 other user

Hey Cheapies community,

My name is Jimmy. I am an enrolled barrister and solicitor of the High Court, and the founder/developer of Mila AI New Zealand.

Mila.nz is a 100% free online legal guidance platform developed specifically for everyday people in New Zealand.

Times have been really tough for many in 2024, and having somewhere you can turn to when you need accurate, personalised legal guidance with zero cost seems like it would help a lot of folks.

The platform is 100% free with no ads, paywalls, subscription upsells, or 3rd party tracking. If we can help people save hundreds of dollars in initial legal consultation costs that can then be spent elsewhere – that’s a huge win in my books and my way of trying to do some good for the country.

I've put a lot of time and effort (and personal income) into a custom build of the AI, training it on every single statute in New Zealand (and soon to be every regulation and significant piece of case law I can get my hands on). It's available 24/7, answers questions in minutes, and gives you practical steps to take so you know what to do next.

So if you currently have a legal question or issue about anything at all in New Zealand that you would like answered instantly, clearly, and completely free, go ahead give Mila a spin at Mila.nz.

I would love to have your support and feedback, and if you have any questions at all please just let me know in the comments below. Cheers!

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Comments

  • netwalk on 23/08/2024 - 06:05

    I've just tried this site for a couple of simple legal questions and was surprisingly impressed at the results from the AI. Worth giving a go I'd say. Thanks Mila AI!

    • AssociatedMilaAI @ Mila Ai on 23/08/2024 - 09:46

      Thank you very much for the feedback!

    • bot on 23/08/2024 - 10:25

      Yeah, I agree. The site is clearly fairly new and sometimes my question disappears (so copy it before sending it, just in case).
      But the Ai does seem to provide some useful replies, at least for some first steps before seeing a lawyer.

  • Alan6984 on 23/08/2024 - 09:58
    -1

    I also gave it a go - quite impressive!

    The 'manner' in which it is programmed is unfortunate - a computer expressing that it understands how you feel makes it seem like the people who programmed it are a bit insincere, which is probably not true, but that is the way it comes across. I would suggest removing that bumpf and just being professional instead.

    Also, it insisted on asking me where in the country I was, making the excuse that local regulation or laws might come into it. I suspect that this was only for information gathering (maybe advertising opportunities later), as there was nothing in my query that would be affected by location within New Zealand. If so, I would take that out as well - it feels a bit creepy to be asking for personal information where it is not related to the query.

    The answer itself appears to be reasonably comprehensive and accurate (I am not a lawyer, but there was nothing in there that was obviously wrong or misleading) - this was a great result, and you should be proud of what you have achieved!

    One other suggestion: If a user has registered, you have their email address, so you could offer to email a transcript to them once completed.

    Thanks,

    Alan.

    • AssociatedMilaAI @ Mila Ai on 23/08/2024 - 10:15
      +1

      Thank you very much Alan, your feedback is extremely helpful.

      I completely understand what you mean in regard to the way the AI's language choice is programmed. That was a decision on my part to try to make the interaction as human-like and empathetic as possible - a reflection of how I (as a human) would try to give guidance to people since I can't do so many in-person 1-on-1's. If it has the opposite effect, I'll rethink the tone as you've suggested!

      For the location question, that was intended so that Mila could have a fuller picture of a person's situation. For some, local regulations or bylaws could come into play, and Mila also has the ability to point to nearest physical resources that may be able to help in person. If people aren't comfortable answering, that's totally fine- the question is optional and Mila will just continue with the conversation.

      Email transcript: This is already in the works and will be rolled out soon so people have an automatic record of their conversation.

      Thanks again Alan, I really appreciate your suggestions!

      Jimmy

      • Alan6984 on 23/08/2024 - 10:57

        Hi Jimmy,

        For the location question, that was intended so that Mila could have a fuller picture of a person's situation. For some, local regulations or bylaws could come into play, and Mila also has the ability to point to nearest physical resources that may be able to help in person. If people aren't comfortable answering, that's totally fine- the question is optional and Mila will just continue with the conversation.

        When I tried not answering (I replied that it was not relevant), Mila got caught up in that, and would not answer the actual question at all.

        I have no idea how easy it would be to determine relevance, but definitely worth trying to avoid asking if the answer is not dependent.

        Either way, still a great job. Well done!

  • nevergofullretail on 23/08/2024 - 10:03

    this is awesome! it did give up answering me questions and i had to wake it up, maybe overloaded!?

    • AssociatedMilaAI @ Mila Ai on 23/08/2024 - 10:19

      Thank you for trying out the platform!

      Yes, sometimes the chatbot may be overloaded- a simple refresh should do the trick.

      Currently Mila also has a 5 follow-up question limit. Unfortunately, that just comes down to my own personal budget, as each answer that the chatbot gives costs money to produce. This refreshes daily though, so feel free to come back again the next day.

      • nevergofullretail on 23/08/2024 - 11:39

        thanks yeah i think it was just overloaded, the time where it hits the limit it tells you "Unfortunately, that's all I can answer for today due to operational cost constraints"

  • codyc1515 on 24/09/2024 - 20:32

    I’m impressed!

  • jackvdbuk on 24/09/2024 - 21:00

    This is a great piece of work, well done! How will it keep up to date with the latest legislation?

    Small thing but there doesnt seem to be a password reset process when i struggled to log on.

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