I'd swear Woolworths online ordering gets worse by the week.
Earlier today I placed an order for delivery on Tuesday totalling $83.27 including the $1.50 bag charge. As I usually do, and advocated on Cheapies, I add items to the order on Monday to take advantage of any new offers that start that week.
I then remembered a couple of other items that are on a good promo this week so added them to my existing order but when I went to checkout with the new order total the message came up:
"You are currently unable to increase your order by more than $11.65. Please review your added items."
I immediately queried this via the online chat as there is no mention of these limits in the FAQs only to be told:
"Apologies for the inconvenience. This is a temporary change to align with NZ Payment guidelines and our team is working to get this resolved."
Does anyone know what these new "guidelines" are and why Woolworths are now effectively making it impossible to add to online orders? It strikes me more than suspicious and a convenient excuse to further prevent any of their customers actually obtaining a decent deal.
I had the same issue last week and on chat they were surprised and told me I should still be able to increase my order by up to $100 (and asked me to try using a different browser, sign out and in again etc). When that didn't work they manually added the extra products to my order at the back end. I had to send them a link to each product and say how many I wanted, it was so fussy.