[[help:store_representative]]
Differences
This shows you the differences between two versions of the page.
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help:store_representative [2016/02/02 18:04] moocher |
help:store_representative [2024/11/18 15:46] (current) hamza23 [Accuracy in Profile Details] |
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| ===== How do I apply to become a Store Representative ===== | ===== How do I apply to become a Store Representative ===== | ||
| - | To make the affiliation between deals and posters more transparent, ChoiceCheapies **requires** all store representatives or associates to declare themselves as associated with the store. When submitting a deal or posting a comment, please choose the //I am Associated with the Store// checkbox. ChoiceCheapies also requires all store associates who post a deal to have **private messaging** enabled. This is automatically enabled as soon as you post your deal with the associated checkbox checked. | + | To make the affiliation between deals and posters more transparent, ChoiceCheapies **requires** all store representatives or associates to declare themselves as associated with the store. When submitting a deal or posting a comment, please choose an option from the //I am Associated with:// drop-down field. ChoiceCheapies also requires all store associates who post a deal to have **private messaging** enabled. This is automatically enabled as soon as you post your deal with a store association. |
| - | {{http://files.delvu.com/images/choicecheapies/associatedbox-cc.png}} | ||
| ===== How do I change my role from Associated? ===== | ===== How do I change my role from Associated? ===== | ||
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| Representatives are marked as 'Associated' by default. These associations are displayed when you hover on 'My Account'. To change your role to one of the others specified in the previous section, hover on 'My Account' on the top menu, then select 'Store Associations', and make changes there. | Representatives are marked as 'Associated' by default. These associations are displayed when you hover on 'My Account'. To change your role to one of the others specified in the previous section, hover on 'My Account' on the top menu, then select 'Store Associations', and make changes there. | ||
| - | The only role you cannot set for yourself is 'Official Store Representative' - this requires some verification on our end. Please [[https://www.ChoiceCheapies.com.au/forum/10041|contact the moderators]] so that we can set you up. | + | The only role you cannot set for yourself is 'Official Store Representative' - this requires some verification on our end. Please [[https://www.cheapies.nz/forum/10041|contact the moderators]] so that we can set you up. |
| Official store representatives have the ability to edit their store profile on ChoiceCheapies (such as contact details, website etc). | Official store representatives have the ability to edit their store profile on ChoiceCheapies (such as contact details, website etc). | ||
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| ===== Posting Limits ===== | ===== Posting Limits ===== | ||
| - | Currently there are some limits on how frequently a representative can post on ChoiceCheapies. Representatives can check when they can post next by viewing their store page. The store page can be accessed by going to https://www.ChoiceCheapies.com.au/deals/samplestore.com.au where samplestore.com.au is your store's URL. | + | Currently there are some limits on how frequently a representative can post on ChoiceCheapies. Representatives can check when they can post next by viewing their store page. The store page can be accessed by going to https://www.cheapies.nz/deals/samplestore.co.nz where samplestore.co.nz is your store's URL. |
| - | {{http://upload.ChoiceCheapies.com/2012/05/19/8459_store_posting_limits.png}} | + | {{https://files.ozbargain.com.au/upload/183/8459/store_posting_limits.png}} |
| * Maximum 1 deal per 24 hours | * Maximum 1 deal per 24 hours | ||
| * Maximum 2 deals per 7 days is the default, however... | * Maximum 2 deals per 7 days is the default, however... | ||
| - | * If the vote average across the recent rep deals is 0 or below, the domain is temporarily banned until the vote average is corrected over time. | + | * If the vote average across the recent rep deals is below 0, the domain is temporarily banned until the vote average is corrected over time. |
| - | * If the vote average across the recent rep deals is between 0 and 3, the domain is temporarily banned for 2 weeks from the last post. | + | * If the vote average across the recent rep deals is 0, the domain is temporarily banned for 2 weeks from the last post. |
| - | * If the vote average across the recent rep deals is between 3 and 8, it is reduced to maximum 1 deal per week. | + | * If the vote average across the recent rep deals is between 0 and 1, it is reduced to maximum 1 deal per week. |
| * If the two most recent rep deals made the front page, the limit is increased to 3 deals per week. | * If the two most recent rep deals made the front page, the limit is increased to 3 deals per week. | ||
| + | * If the three most recent rep deals receive more than double the front page minimum votes (i.e. 8 votes or more), the limit is increased to 4 deals per week. | ||
| Notes: | Notes: | ||
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| * 'Recent deals' currently includes all representative deals from the past 30 days. | * 'Recent deals' currently includes all representative deals from the past 30 days. | ||
| * The vote average is calculated by taking the sum of (positive vote - negative vote) for each deal post, divided by the number of recent deals. | * The vote average is calculated by taking the sum of (positive vote - negative vote) for each deal post, divided by the number of recent deals. | ||
| - | |||
| ===== Performance-Based Store Bans ==== | ===== Performance-Based Store Bans ==== | ||
| A store will be banned if deals posted by representatives continually attract a low amount of votes. The system will ban a store if: | A store will be banned if deals posted by representatives continually attract a low amount of votes. The system will ban a store if: | ||
| - | * The 2 latest rep posts are 30 days or less apart and the vote average is less than or equal to 0 | + | * The 2 latest rep posts (excluding those posted before the last performance ban) are 60 days or less apart, and |
| * The vote average for the store's rep posts over the last 90 days is less than or equal to 0 | * The vote average for the store's rep posts over the last 90 days is less than or equal to 0 | ||
| Note: the latest post will be allowed 24 hours to collect votes before vote averages are calculated. | Note: the latest post will be allowed 24 hours to collect votes before vote averages are calculated. | ||
| - | The store is temporarily banned from rep posts for **30 days** from the time of the latest rep deal if the above conditions are met. Note that if a store has been banned twice, the third performance based ban is **permanent** (last updated 22 July 2014). | + | The store is temporarily banned from rep posts for **30 days** from the time of the latest rep deal if the above conditions are met. Note that if a store has been banned twice, the third performance based ban is **1 year**. |
| ====== Store Representative Code of Conduct ====== | ====== Store Representative Code of Conduct ====== | ||
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| * Make sure your email address is current, so that members and moderators are able to contact you. | * Make sure your email address is current, so that members and moderators are able to contact you. | ||
| * Make sure your location field is accurate. | * Make sure your location field is accurate. | ||
| - | * If you are a non-Australian user, please put in your country of residence in the *location* field. Do not claim that you are from Australia (or elsewhere) and deliberately deceive other members. This **WILL** result in a ban on your account. | + | * If you are a non-New Zealand user, please put in your country of residence in the *location* field. Do not claim that you are from New Zealand and deliberately deceive other members. |
| =====What does it cost?===== | =====What does it cost?===== | ||
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| While it's fine to let people know about your deal, please do not ask people to vote for your deal. | While it's fine to let people know about your deal, please do not ask people to vote for your deal. | ||
| - | Representatives are free to participate in threads about competing companies as long as they don't: | + | Representatives are free to participate in threads as long as they don't: |
| - | * vote on the deal | + | * vote on a competitor's deal. |
| - | * promote or link to products that they are selling. | + | * promote or link to their own store, website or products that they sell. |
| - | * negatively comment about the competitors company. | + | * solicit sales in any way (including asking users to contact them or drawing attention to products/services they offer). |
| + | * negatively comment about a competitor's company. | ||
| If you feel that a representative or staff member is behaving fraudulently or inappropriately, please contact a moderator with information regarding the incident(s). | If you feel that a representative or staff member is behaving fraudulently or inappropriately, please contact a moderator with information regarding the incident(s). | ||
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| * Obviously and verifiably inappropriate. | * Obviously and verifiably inappropriate. | ||
| - | Any such request should be made via [[https://www.ChoiceCheapies.com.au/forum/10041|Talk with a mod (TWAM)]] (a discreet discussion area). | + | Any such request should be made via [[https://www.cheapies.nz/forum/10041|Talk with a mod (TWAM)]] (a discreet discussion area). |
| ==== Notice ==== | ==== Notice ==== | ||
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| * Penalty boxing of any and all accounts associated with the person or business making such threats; | * Penalty boxing of any and all accounts associated with the person or business making such threats; | ||
| * Banning the store from any further posts , thereby rendering them read-only, on either a temporary or permanent basis; | * Banning the store from any further posts , thereby rendering them read-only, on either a temporary or permanent basis; | ||
| - | * If a legal threat is received in a form of a cease and desist letter, then the legal document will be posted on [[http://www.chillingeffects.org/|Chilling Effects]] and a forum post made. | + | * If a legal threat is received in a form of a cease and desist letter, then the legal document will be posted on [[https://lumendatabase.org/|Lumen]] and a forum post made. |
Last edited by moocher on 2016/02/02 18:04