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PB Tech's Biggest Ever Laptop Sale: Microsoft Office 365 $105 with Any Laptop + More

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PRCMEFREE

Some of the items in PB Tech's biggest ever laptop sale have been released:

With any Laptop you can get one of these unbeatable deals:

Use coupon PRCMEFREE for free shipping.

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PB Tech

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  • -1

    Honestly, pb has the worst return policies.

    Check your receipt. "Returns suject to a minimum 20% restocking fee."


    From Paul

    "I bought online a refurbished laptop and paid with a credit card (they added a CC fee to that). I discovered that the Toshiba laptop was water damaged (heavy rust in and around ports on one side). It was an ordeal to return it the next day. First, they refused and told me that rust is normal wear and tear therefore not covered with their warranty. Then after three in store inspections (North Shore) on three different days (and three different "experts") they offered to issue me a store credit because there was no replacement available. I didn't bite and insisted on full refund. I had to drive from North Shore to their Penrose shop for another inspection, and they again tried to give me just a store credit. After loudly arguing in the shop full of customers they caved in and agreed to refund me. At the till the girl issued refund MINUS CREDIT CARD FEE. I again raised my voice and demanded FULL refund as this situation was clearly their fault. The girl went to see somebody in their office and after 10 minutes returned with her supervisor and finally issued full refund. I was never that much po-ed with any other retailer in NZ. I expect that sort of tricks in Shanghai, Hong Kong or Singapore, but not here.

    So keep that in mind when ordering from PBTech. If you are in that sort of things if you ask PBTechers to pull their teeth out on the spot instead of a full refund of your money they would happily agree as that's much less painful for them."

    • +1

      Compare that "customer service" to Amazon's: I bought 480GB SanDisk SSD from Amazon for US$103 incl. shipping. The drive arrived in 7 days, but it's faulty so I returned it and Amazon is paying for the shipping to the other side of our planet, and is about to issue the full refund, no questions asked. I've been buying from Amazon since 1998 and this is the first faulty item,… record that beats all local retailers.

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