The package includes:
- Direct apology is being sent to millions of Frequent Flyers
- Operational performance improving, with plan in place to bring Qantas ‘back to its best’
- Frequent Flyers offered $50 towards a return flight from Australia or New Zealand
- 12 month extension of status for Silver Frequent Flyers and above
- Up to 50 per cent increase to Classic Reward seat availability extended; first release of additional seats from midday Monday
To claim your $50, you have to open the Qantas app (I did this this morning). It asks if you're in Aus/NZ, and if in NZ offers you $50 NZ dollars credit towards flights to Australia. If Aus, it offers you $50 Aus dollars international flights FROM Australia, or domestic Australia flights. Choose what suits you best.
For more details, view our post Qantas Offers Every Frequent Flyer $50 Voucher, Status Extensions, Along With A Formal Apology And Several Other Ways Of Saying ‘Thank You
and here is the Video Apology from Alan Joyce, Qantas CEO
i have also recevied 30000 qantas points