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Hey @penguinez @Jizah, sorry to hear your cashback didn’t track properly 😕 Could you please drop us a DM with your account and order…

Thanks for flagging this fam, we really appreciate it 🙏 We totally understand how frustrating that redirect is — the team is currently…

Just checking — when you click through to Hallensteins from ShopBack, is the site redirecting you to the AU version instead of the NZ…

Hey! 😊 Did you submit a missing cashback report on your end? If so, it's being looked into. You can also check the status of your claim…

## 🚀 Referral upsize, Hallensteins launch, & more! [14 April-31 May] 👭 Referral programme: **Get $20 for each friend you refer!** *-…

Hey! So sorry to hear your orders didn’t track 😞 Could you please shoot me a DM with your ShopBack email and order details? I’ll…

No worries at all! 😊 To send me a DM, just tap on my profile (@gotyourback), then hit the **"Message"** button. Flick through the…

Sign up to ShopBack on app or web now! ## 2X Cashback on mobile games that you download & play, **plus upsized Cashback of up to 30% across…

Hey hey! 👋 Thanks for the heads up — mind shooting us a **DM** with the details? We’ll check out what’s going on with the tracking…

Shop your fits for sweater-weather! Get ready for ShopBack's best Cotton On deal yet - ## 💖 40% Cashback at Cotton On 🛍️ *($25…

## Uncappped Cashback at Chemist Warehouse & more! 🔥 Get your holiday bookings, essentials, and more sorted this week with ShopBack.…

No plans yet for the April long weekend? **Book a staycation or vacation on Booking.com tomorrow (29 March), between 10am-6pm!** ## 🏝️…

MightyApe is currently working on some system upgrades, so they're not available for cashback right now. They should be back up and running…

Nope, it doesn’t affect it! 😊👍

Hey! 😊 The standard tracking period for Cashback from Temu can take up to 5 days from the date of purchase. If it hasn’t tracked after…

Yep, that’s right! 👍 You can make three $50 orders and get a total of $90 Cashback. 🚀

If the voucher isn’t advertised on ShopBack, then the purchase won’t be eligible for Cashback. As mentioned in the exclusions, only…

I’ve checked with the team, and unfortunately, credit (not a voucher or gift card) **is not eligible** for cashback. Cashback is only…

Checking with the team and merchant about using credit for cashback. I’ll let you know once I have an update! 😊

Thanks for letting us know about the issue with the survey link. Could you please reach out to our support team at care@shopback.co.nz?…

Yeah, you should be able to use Afterpay on Temu for Cashback to track, as long as the payment method doesn’t interfere with the Cashback…

I totally get the frustration. Just to clarify, the cashback offer through ShopBack applies to both new and existing users of Temu, as long…

Hey! Yes, I believe you're referring to the 30% off new user discount offered directly by Temu. The 70% cashback offer is through ShopBack,…

To make sure your Cashback tracks, you’ll need to click through ShopBack and complete your purchase in the same session. If you have the…

Sorry for the delay here! The $30 cap is per transaction, so you can get Cashback up to the cap on each separate purchase. 😊

Yep, that’s correct—this offer is only for *New to ShopBack* customers, not just first-time New World shoppers. So if you've made…

Hey! Yep, this offer is for "New Customers only", so only those who are new to "both ShopBack and New World" should be able to see and…

Hey mate! That does sound a bit odd 🤔. Could you shoot us a DM so we can take a closer look at what’s going on? We’ll check it out…

Thanks for the awesome suggestion! 😊 We’ll definitely try to add both new and existing cashback rates in future posts to make things…

🎉 Shopping season is upon us with Afterpay Day just around the corner! ## Here's your cheatsheet on the best ShopBack deals **[20…