marmitesammy » user profile

Has anyone gotten their credit? Its been over 30 days and I didn't receive the credit.

Wondering this too! Wanted to cancel after a month.

What I hate the most is calling the 0800 number. What should take 1 minute can take 10 minutes. He asked me 50 questions to pull up my…

I asked for my tracking on live chat. Got told to call 0800. Called 0800 and spoke to them for 30 minutes and after that they confirmed…

Anyone received an email saying that it's with the courier but no tracking link when you click track item?

I ordered mine on EPP, had CUV and $100 code only and first time purchase 10%, brought mine down to $24! ( But total $44 including the cost…

I have a LYZ $50 code if anyone would like it, just DM me :)

Thanks, I removed the $50 voucher from customer service and it worked. Seems like I couldn't stack that one one, so weird.

Anyone having trouble paying for the order with their cc? Mine keeps popping up with an error msg saying I can't pay right now and to…

Keen to purchase a 20 for 100 voucher off somebody please :)

So the terms say you can't leave within 30 days, so when would you cancel? Exactly on the 30th day?

Thanks I received yours :) I've sent through my ice cream to you too. Please let me know if it doesn't come through!

Heya don't think you have PM on. My user name is misscookie if you want to pm me yours :)

I have an ice cream to send to if anyone wants to swap :D

Any response yet for you?

Same as yours. That's what they've been saying to me the whole bloody month.

Did you receive any update from them yet?

Is it the ones based in the call centre in Philippines? I get nowhere with every one of them. All say I'll get a call back in ,24 hours.

I'm in the same boat as you. Phone was delivered 27 August, they confirmed receipt of phone but said rest assured it will be assessed and…

Yes I even had them confirm in an email ages ago that they received my phone at the warehouse and it's in queue to be assessed. I'm…

My trade in phone was delivered on 27 August and I have sent numerous emails following up. They confirmed they received my phone and it's…

Anyone have an issue with receiving an email previously saying trade in all sorted no issues then suddenly today received an email saying…

Seems like all the A04s were done on the same day, so weird how they do it!

Thanks I'll keep waiting then 🥲

Can I ask if your trade in has been done? :)

My S24 hasn't been done either so guess A04 would be right at the back...so bloody bizarre

My situation is the opposite, my partner's one was a cheap note 8, barely worth anything and mine was a s24 worth $1000 after trade in lol!

Was yours sent in 15 days ago and still not done? Its bizarre I sent in my partners one and it was done like within the week it was…

Damn mine was 9 days ago. I wonder if I need to contact them but their contact center is of absolutely no help anyway.

How long did your trade in take? Mine was delivered over a week ago and still nothing yet!