ks123 » user profile

thanks very much. I didn't had the photo/video of sending the phone through. But all other details. Disputed the charge with Amex…

@cureforanitchCC That's good to know. I bought with amex too, so will do this as even though Assurant has finally comeback and said they…

yes

This is so annoying and clearly happening too often, not sure if this is a something wrong on their process or something else. I am still…

I did not so sent a follow-up email to both estorenz@samsung.com and nztradein.support@assurant.com thread. Got the reply from assurant…

Thanks @sunshinenz. On what time frame was it resolved? That is the same email I was following up every week too. After a phone support,…

@sunshinenz Hi, just checking what email did you contact them regarding this? Was it the email support contact form on Samsung NZ website?…

Welcome aboard!