- The Contact Energy $300 Energy Credit for Existing Customer’s Offer (the Offer) is available to existing Contact Energy customers, who:
- (a) apply to add Contact Broadband to their account and are accepted as a Contact customer for these services, and
- (b) are successfully connected to Contact broadband services using the Offer promo code (SWITCH300) online at contact.co.nz by 31 March 2024.
- Contact Broadband services are only available to residential electricity customers of Contact on standard payment plans. Broadband services are not available to PrePay customers.
- The Offer is applied as an upfront $300 (incl GST) credit to your account. The credit will be applied to your Contact account within 30 days from when you are successfully connected to Contact broadband services.
- Only one Offer per connection.
- The Offer is valid for a limited time only. Contact reserves the right to cancel, modify or suspend this Offer without notice at any time and shall not be liable for any loss or damage incurred as a result.
- The Offer is not available to customers who have previously signed up to a special Contact Broadband offer in the last 6 months and is not available in conjunction with any other offer.
- If you leave Contact within 30 days from when you are successfully connected to broadband services, the Offer will cease to apply, and no credit or refund will be given.
- The Offer credit is not transferable, refundable nor redeemable for cash or cash equivalents.
- By adding broadband to your account, you acknowledge you have read and accepted these Offer Terms and Conditions.
- These terms and conditions should be read alongside any other terms and conditions that apply to your services with Contact (including, our general terms and conditions for residential and business customers, our residential special plan terms and conditions and Contact Broadband terms and conditions.
- The Offer will be governed by New Zealand law.
Add Broadband to your Contact Energy Plan and get $300 Credit @ Contact Energy
Last edited 10/01/2024 - 11:40 by 1 other user
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Following this: Contract has ended with Spark and I plan on moving overseas mid year so thought I might cash in on the credit - looks like there's no locked-in contract time either? Anyone aware of any hidden cancel fees etc?
Yeah that caught my attention too. Pretty sure the big telcos still do 12 month contracts and that’s such a turn off today.
Generally, I don't bundle electricity & broadband together as the electricity rates are bit higher. Also, I keep switching broadband providers every 12 months so that I can get 3/4/6 months free. It has worked for me better overall. Also if you plan to switch electricity, you can't as now you are locked for broadband.
I won't really pay $110/month when you can keep switching every 12 months. Skinny, slingshot are my goto providers. Orcon/stuff are now past.
2 degrees does a discount for teaching and military etc that can help if you're related to universities etc.
Now NZ are not too bad
Agree but in my case I have just gone off contract with power and they offered $300
You can sign this one up and always switch back for another $300
The credit will be applied to your Contact account within 30 days from when you are successfully connected to Contact broadband services.
I average 600-700 gig a month, no issues here.
Frankly having worked at an ISP in the past, for the most part they're resellers. Contact's quality could be no different to say, Electric Kiwi, they run on the same tubes. Go for the best price.
One caveat, if you're on the 9-12 free power thing, and add net, be very careful as the small print means that some of the plans take you OFF the free 9-12. I was cranking heaters all winter and … it was not free.
Then when I changed, they put me on the wrong internet plan, I emailed, they said they'd fix, 2 months later I noticed it hadn't changed, and now that they've correctly done it I'm trying to get some compensation back.
But internet quality itself - all good :) (Note I have my own router tho, other commenters indicate their Contact router might be crap)
I'm on One NZ HFC broadband. Been with them for years and only 1-2 outages over that time. I have a One NZ mobile so pay $58 per month ($68 with no mobile to link). Unlimited usage plan with 913Mbps download and 103Mbps upload (according to them). Catch is their HFC network is only available in parts of Christchurch, Wellington and Kapiti.
Contact uses devoli based in Auckland and there is a reason why no one has ever heard of them
Avoid at all cost if you want reliable broadband. P.s. I tried them with their previous free offer.
Heya, I'm on contact broadband and have been for two years now. When I first joined the speeds were amazing and then all of a sudden I couldn't load anything. I called up and was told "oh, you just need to restart your ONT". So I did, and that fixed it. A few months later same issue, so I called up and they moved me into a different "group" - whatever that means (probably high usage lol).
This month I bought Baldurs Gate 3 and Elden Ring on steam, downloaded both games above 100Mbps (hopefully I got the metric correct), but both my SSD and Internet were going at 100-105mbps and the game was downloaded in about 18mins if I remember correctly. The game was about 150GB and Elden ring 50 gb ish.
We always stream Netflix + YouTube concurrently at 4k resolution and are a very high usage household. I don't know my exact monthly usage but when I was with Vodafone we would be in the range of 800-1,200GB
Thankfully since being moved into a new "group" about 1.7 years ago, I've not had any issues nor have I needed to restart my ONT.
Their TPLink modem I was able to test out and it gave 700 down over wifi and 500 up. Cable was about 950-980 down and 550 up. But since my house is awkward and half wedged into the Earth I have my own mesh setup (one modem wasn't sufficient for full coverage).
Edit: the main advantage over Vodafone fibre (thru the black TV cable) is that we have lower ping and higher upload for the same price
Hope it helps
We were with Skinny Broadband and switched to Contact broadband during the $250 promo last year. Their broadband service is poor, constantly dropping and having to restart the router every week (we never had any issues with Skinny for over 2+ years we were with them; router uptime is always months). Since Contact broadband is open term, we switched back to Skinny after 2 months and signed for another 12 months.
Also Contact Broadband is behind CGNAT if anyone has any web services running at home. We have Plex and Home Assistant running and these were all broken during our time with Contact.
We were with Skinny before as well before claiming that $250 credit with Contact. We only had problems last Monday where there was an hour outage around lunchtime. will probably switch back to Skinny and then wait for the next promo available.
I think that's isolated because I work from home and had zero dropouts last Monday :shrug:
Yeah these things are rarely network-wide. But it made the news though.
https://www.newshub.co.nz/home/new-zealand/2024/01/contact-e…@Japo32: ohhh that makes sense seeing as I'm based in Welly!
Have you tried asking for a public IP from Contact? They don't offer fixed IP addresses but it should be free to get a public one.
Cg Nat = eww
Got to wonder why you can't sign up to them as an ISP if you don't use them for power, to also benefit from this pricing. IMO bundling of services where you get better deals if bundled with other services, but can't signup for a standalone product, should be banned, and it makes it more complex to switch providers. If you change power supplier, then you also have to change ISP which makes it less likely for people to go through the hassle of switching two different services .
We signed up for contact broadband during the last promotion and it was a nightmare. Initially we signed up for highest data plan but somehow they only signed us up for 150/50 or something around that plan. Their speeds never got above 10-20mbps.
Talking to support was nightmare. They sent a new modem which never arrived.
Switched to new isp as soon as we could. Never again.
Yeah too many bad stories. Plus cgnat, I’m a big Plex user so nope. Not worth moving for the hassle imo, will stick to Slingshot for now I think.
worth it to get $300 and then switch back
is it worth switching just for the credit and moving?
Yep for sure, that's what I am doing. There's no 12 month term for this deal so do what you will with this infomation.
might do this as well.. :)
honestly it's the only way to get ahead, same with insurance (saved $300 on my annual premium), zero loyalty max savings haha
@La102: Do you know any deals for insurance? And what type? Car/House/Health
@popngood: Try Initio it's been the cheapest for me for House/car. Also backed by IAG, same as AMI & State.
its a shame they wont pay out the rest of a contract with another ISP
Quite often you can get $300 credit in power/gas without broadband
Hmm I’m an existing customer with electricity + broadband bundle. My plan rolled over in December and my fibre went up $10 per month and my power as well (can’t recall the figures). Only 2 people and a spa consuming our power so in wondering if I could use this or perhaps I should also be looking at moving on
sucks how it's only new customers, the incentive is to jump around providers and scoop their discounts every year or so. Thankfully moving power/gas/internet/insurance/banks is relatively painless.
Contact was perfectly fine for me and I’m in the IT industry.
I am also happy with Contact broadband. No issues at all.
I was on One (Vodafone) before and its better than Contact, during peak times it does reduce the bandwidth more than One did, also downloading Nvidia drivers etc are slower but Steam downloads fine, and I do have the odd outage.
Overall, for $20 per month cheaper I will stay with Contact, but I am always looking for a better provider at a reasonable price, and I do download over 6TB a month at times so it's not all bad.No good for VDSL2 or other copper.
Anyone have any thoughts on Contact broadband? Any issues with data use (ie over 1TB a month)?
With Slingshot for the last 8+ years, max fibre plan at $110/month, been really solid internet. This deal looks good and the max fibre plan is $20 cheaper per month for me so quite tempted.