This was posted 7 months 9 days ago, and might be an out-dated deal.

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Join on $40/$60/$80 Plan & Get First 3 Months of Endless Calls, Texts & Data Free (Open Term Plan, Cancel Anytime) @ Contact

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Join on $40/$60/$80 Plan & Get First 3 Months of Endless Calls, Texts & Data Free (Open Term Plan, Cancel Anytime) @ Contact
Go to Deal
mdsl32 on 13/04/2024 - 10:08 contact.co.nz (945 clicks)
Last edited 13/04/2024 - 10:32 by 1 other user

Looks like they are running the 3 months free again. Friend reported his inactive account also got the offer

They also seem to have eSIM as a bonus now.

Choose from 1 of 3 open term plans. One NZ network.

Previous post
https://www.cheapies.nz/node/42152

Small Medium Large
$40/month $60/month $80/month
5GB 16GB Unlimited
5GB max speed data then endless data at reduced speed (1.2Mbps) 16GB max speed data then endless data at reduced speed (1.2Mbps) Unlimited max speed data
Unlimited calls and texts to NZ & Australia Unlimited calls and texts to NZ & Australia Unlimited calls and texts to NZ & Australia
- 250 mins & 50 texts to 20 other countries 250 mins & 50 texts to 20 other countries
Hotspotting included Hotspotting included Hotspotting included
Wifi calling Wifi calling Wifi calling
5G ready 5G ready 5G ready
Open term plan Open term plan Open term plan

According to the FAQ at the bottom of the page, you can cancel after 3 months.

F.A.Q.

How do I get 3 months free?

Just sign up for mobile on any of our plans before 30 June 2024 and we'll make sure your first 3 months of plan charges are removed from your monthly bill. You will only be charged for services not included in your plan.

Can I change plan during my free period?

You can change plan anytime via the Contact mobile app and the change will take effect at the end of your current billing period. Though if you change during your free 3 months, you will forfeit the rest of your free period, so it might be best to hold off until your offer period comes to an end.

Are there any other charges in the first 3 months?​

Any calls or services not covered by the cost of your plan will be charged. For example, international calls and texts, picture messages and roaming charges.

What happens when the free period ends?​

After the 3 month free period, you will be charged the monthly cost of the mobile plan you have chosen.

Do I have to sign up for a fixed period of time?​

We know sometimes things change so you’re free to change plans whenever you need to. If you decide to change plans, or cancel your plan with us, you’ll need to pay for your current plan up to the end of your monthly billing period.

Can I bring my current phone number with me?

You sure can! Just follow the easy set up steps when you put your new Contact SIM into your phone, and we’ll handle the rest.

Terms & Conditions

  1. The 3 Months Free Contact Mobile Offer (the Offer) is available to new and existing
    Contact Mobile customers who sign up to a new eligible mobile plan between 3
    April 2024 and 11.59pm 30 June 2024 (Offer Period).
  2. ‘3 Months Free’ means 100% off your monthly plan price (Discount) for your first
    three months of mobile with Contact from the date of SIM activation (the
    Discount Period). After the Discount Period, you will be charged the full cost of
    your pay monthly mobile plan.
  3. Eligible mobile plans mean the Small $40, Medium $60 and Large $80 Contact
    mobile pay monthly plans.
  4. You must stay on the same Contact Mobile plan for the duration of the Discount
    Period.
  5. For the avoidance of doubt, if you are an existing customer on a Contact mobile
    plan as at 11.59pm 2 April 2024 and change mobile plan during the Offer Period,
    you will not be considered a new connection, and will not be eligible for the Offer.
    However, if you are an existing Contact Mobile customer who adds a new
    connection to your account during the Offer Period, the Offer will apply.
  6. You must activate your SIM within 6 months of signing up to Contact Mobile to
    receive the Discount.
  7. A maximum of five mobile connections per Contact Mobile account are eligible for
    the Discount.
  8. A connection is only eligible to receive the Discount once.
  9. The Discount applies to the base monthly cost of your plan only, it does not apply
    to international calls & texts, picture messages, premium numbers, roaming
    charges, add-ons or any other expenditure incurred on your mobile account.
  10. The Discount will be applied monthly on your Contact Mobile account.
  11. The Discount is not transferable, refundable nor redeemable for cash or cash
    equivalents.
  12. By signing up to the Offer, you acknowledge you have read and accepted these
    Offer Terms and Conditions.
  13. These Offer Terms and Conditions should be read alongside the Contact Mobile
    General Terms and Conditions and Contact Mobile Plan Special Terms and
    Conditions.
  14. Contact reserves the right to cancel, modify or suspend this Offer at any time and
    shall not be liable for any loss or damage incurred as a result.
  15. The Offer will be governed by New Zealand law.

Referral Links

Referral: random (88)

Referrer and referee receive $100 credit each.

Mobile Prepaid Mobile Plan

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closed Comments

  • Everettpsycho on 13/04/2024 - 11:08

    Guess when mighty mobile $1 a month runs dry my second Sim card slot will be moving over to contact.

  • quebec on 13/04/2024 - 11:24

    Activated on my existing account which had no plan. Tried signing up for eSIM, at first it looked like I have to do a new account but at checkout pages asked if I have existing account so filled that, got eSIM with new number but not working, physical with different no. still working in another phone. Got e-SIM details on same email but e-SIM account not showing up in my profile!

    • mdsl32 on 13/04/2024 - 11:29
      +1

      You need to put the number in and "Activate" it once its installed on your phone.

      • quebec on 13/04/2024 - 11:30

        Thanks just figured that out, was going to edit my comment. Also, what happens if you forget to cancel plan & the card on account is a prepaid virtual card?

        • kfr23 on 13/04/2024 - 11:43

          I didn't think they accepted prepaid cards? Mine have never worked, had to use normal debit card

        • Nil Einne on 13/04/2024 - 11:44

          This is a contract which means you agreed to pay your bill. So they might very well send it to debt collectors. Technically they could purse it themselves but I don't think many companies in NZ do that. At the very least it may negatively affect your credit score and so ability to get a loan, sign up to contracts etc in the future with any company in NZ.

          • kfr23 on 13/04/2024 - 11:44

            @Nil Einne: It's open term though?

            • Nil Einne on 13/04/2024 - 11:47

              @kfr23: You can cancel at any time. You have to actual cancel though. If you forget to cancel, it's still your obligation to pay anything they bill you for unless it's unreasonable or illegal for some reason. IMO it will be hard to argue the bill is unreasonable or illegal if you actual use the service. I'm not sure there are many scenarios where you will forget to cancel but not use the service. Note per the contract, they charge you for the whole month the moment you contract renews for your month so even if it's only been a few minutes and you get the bill and then cancel, you still have to pay for that month. IANAL etc but this is a very common contractual term in NZ so I'm guessing is generally accepted as legally allowed practice.

              • kfr23 on 13/04/2024 - 11:52

                @Nil Einne: I highly doubt they will let you keep the plan if payment fails, they are most likely just going to cancel the plan on you if they don't get payment. It's not worth their time or money to send the debt collectors after you, especially when a lot of people will just use fake details to sign up. Anyway, to cancel it's as easy as just asking their support to do it for you.

                • Nil Einne on 13/04/2024 - 12:00

                  @kfr23: Yes I'm sure they will put it on hold when payment fails and then cancel it if you don't fix it within a week or two. That doesn't mean it won't go to debt collection though.

                  I'm not sure if you understand how debt collectors work. It's very common that debt collection is at no cost to the company. Instead the debt collector may buy the debt for a small amount and then pursue it. They make the money from the recovered debt and also fees associated with recovering the debt (technically cost of recovering the debit). Sometimes they may decide it's not worth it or fail to recover but it's a game of averages and that's why they only pay a small amount per debt. It's extremely common for telecommunications companies and power companies to use debt collectors in NZ. It's possible there might be a minimum amount owing before the debt collector will agree to buy it, or the company will agree to sell it, but I'm fairly sure I've heard of cases before where Baycorp was pursing something under $100. Anyway even if they do just write it off, as I've said they're still likely to report it to credit agencies so it's likely to harm your credit score.

                  I'm not sure if you can so easily sign up with fake details, you give them permission to run a credit check so I've assumed they do that. Maybe they don't but if you cannot use a prepaid card as you've stated then even if your other details are fake, you're given them card details associated with you so likely enough to pursue it.

                  • kfr23 on 13/04/2024 - 12:12

                    @Nil Einne: No I didn't know how debt collectors work, thanks for the information. I have just read through their terms and conditions properly and it looks like you are correct, sorry about that :)

                    • mdsl32 on 13/04/2024 - 14:50

                      @kfr23: basically worst case you have to pay them $80 but if you port out before the free period ends it doesnt matter i didn't give notice or anything last time.
                      if you use an e-sim they dont even need a real address as they never send anything to you.

  • SpiltMilk on 13/04/2024 - 15:37

    Amazing - saves me another three months of not needing to pay for internet in the office. You beauty.

    • The Hound on 13/04/2024 - 19:59

      yup, half a year of unlimited mobile data for 3 bucks. Assuming!…. that cancellation will go as plan 😬

      • Everettpsycho on 13/04/2024 - 20:08

        Half a year? If your talking the mighty mobile one you missed a trick not buying 2. I'm heading towards 9 months for $6. Been using them in a second Sim slot though to avoid the him er porting nonsense od have to do.

        • Maximusnz on 14/04/2024 - 08:36

          Is the offer still valid mate?

          • bigcheese on 14/04/2024 - 10:57
            +1

            @Maximusnz: The Mighty Mobile offer needed to be taken up last year so it’s well over.
            It was a great deal if you bought a few sims plans at $1 per month.

            • Everettpsycho on 14/04/2024 - 15:08
              +1

              @bigcheese: Exactly, we picked up 2 each. As you had 3 months to activate I just activated the second one a couple of days before the first ran out. Still got a month and a half on the second one left so will consider moving my second Sim slot over to this deal when it runs out. All the while if you have prepaid in your first Sim slot it will be racking up rollover data for you.

            • Maximusnz on 14/04/2024 - 17:52

              @bigcheese: Thanks for explaining @bigcheese, next time perhaps

        • The Hound on 14/04/2024 - 11:49

          I could have taken up the offer sooner but I was already on an existing plan, right up until mid to late Feb, which was the final date to activate the Mighty $3 three month offer.

  • Zyo on 13/04/2024 - 18:26

    Got an email that will also give me 300 dollar electricity credit.

  • Nil Einne on 13/04/2024 - 22:16

    BTW, putting aside the issue of whether you can use a prepay card to try get out of paying if you forget to cancel, note that at least as of about 5 months ago and according to the agent who dealt with me, it's not possible to schedule cancellation. They can only cancel instantly (although per the contract you still pay for the entire month).

    If you think you might forget to cancel, I'd suggest cancelling very early in the final month even if it means you miss out on most of it. Even if you're not worried about that, while they have a live chat I'd still suggest cancelling 3 working days or so in advance in case there's a problem.

    Note that porting away from Contact will cancel as well. However IMO it's a bad idea to try and use this to schedule your cancellation as porting from Contact is still difficult since no one has added them.

    • mdsl32 on 13/04/2024 - 22:17

      Definitely works you just say its pay monthly and add the account number (Skinny)

      • Nil Einne on 13/04/2024 - 22:35

        Good to know it works for Skinny. Does that mean they have Contact in their form or just an other or do they not even required the provider? Because they need you to have an account to see it and I don't, I never got to see what the Skinny form was like.

        I've tried Warehouse Mobile who failed for unknown reasons multiple times although they do have a "other" provider field. I mean Warehouse Mobile was particularly bad since half of the times I tried, I never heard anything back from them at all. The other times I at least received an SMS or rather multiple SMS sent the same time, for one request saying it failed because some details were incorrect but I tried both the full account number (in your profile) and the short one (in the invoice) with the same result.

        I never found out what exactly was wrong since I gave up on their support. But I never received a TCF SMS so I sort of think they didn't even try; rather than they tried and Contact rejected it for some reason. Since from what I understand the TCF SMS comes first then only does Contact verify if they port can go through because the details match etc. I know their support seemed to think the account number was wrong I assume because it was alphanumeric and/or because of the hyphens. (I provided the full on from the online profile since that's what the person said worked for One NZ.) So perhaps since it's other it's more of a manual process and someone looked at the account number decided it was wrong and rejected it.

        I also tried Spark who don't have either Contact or other in their form so I had to use their messaging system. Which meant the person asked me a lot of verification questions despite using their app when signed into my account. Note at least when I was using it, the person sometimes took 30 minutes or so to respond even if it was just to ask verification questions and/or one time to try an upsell me. Still to their credit despite it taking until 2100 or so, starting in the afternoon, eventually someone is supposed to have set up a port. Except that was Thursday night and haven't heard anything nor received a TCF SMS on my Contact so I have no idea what's going on. But I do at least have a number for the request so it will be easier to chase up with support.

        2degrees don't have an other field nor Contact as of ~3 days ago so I guess you also have to contact them. Possibly calling or going in store will be better, but if their email support is anything like the Warehouse Mobile support (which comes from a 2degrees address), it's somewhat useless. You might first have to wait a few days for them to send you a reply with customer verification questions (maybe 2degrees itself is better with this and if your details matches your online account they don't need it, but given my experience with Spark, I wouldn't count on it). Then after that you wait a few more days for someone to tell you to use the online form even though you told them last time nothing happened. (I mean it had been a while since I tried but still.)

        One NZ form is public https://one.nz/prepay-porting/ so you can see they also don't have Contact (despite operating the service) or other. So again I guess you have to contact them and go in store. Evidently going in store works https://www.cheapies.nz/node/43075 although it might take days albeit it's unclear to me how much of that was because of confusion over the customer number.

        • Nil Einne on 14/04/2024 - 00:13

          Sorry meant "guess you either have to contact them or go in store". Which reminds me that Contact is a terrible name when you're trying to search for help online. I mean probably most people did say "Contact Mobile" or ContactMobile which helps a bit but even that isn't that great a name.

          • Nil Einne on 17/04/2024 - 20:39

            @Nil Einne: So porting was finally successful today, unfortunately I screwed up a left it too long so it was a day too late so have to pay $40 to Contact, oh well.

            As noted above I used the whole 32 hexadecimal account number as shown online with hyphen etc instead of the reduced first 8 as shown in the invoice since I thought you might need the whole 32 given reports from One NZ. Unfortunately I missed the reports of it working on Skinny with the first 8 before the hyphen as shown in your invoice. Using the full 32 might have made it worse but I don't think it's the only problem.

            I'm fairly sure a big part of the problem is providers are rejecting the account number as invalid because it's alphanumeric. They might also reject it due to length if you use the full 32 do better not to try that.

            After hearing nothing back, I contacted Spark on Monday early afternoon via their messaging. It took until the night to hear back and found out it had been rejected because of the length. I told them to use the 8 on the invoice/ Then I heard back at 0400 or so saying it was invalid because it was alphanumeric. I assured them it was correct and even provided a screenshot from when I was logged in and my invoice. The person replied to thank me for the screenshots etc so they could use for any contact with Contact (well they didn't word it like that -P) and said it might take 24-48 hours for people to deal with. Didn't hear anything else on Tuesday. Then this morning finally received the TCF SMS so replied yes and port went through within a few hours.

            It unclear to me if I needed to contact Spark on Monday or it would have eventually been pushed through regardless. The first agent in their messaging made me think it had failed and nothing further was happening despite them never contacting me via email or SMS to tell me. However from what later agents said, as well as how it worked out, it's possible the reason they didn't contact me is because after it failed it went to someone higher up. I had assured them the number was correct when I first gave it since I knew from Warehouse Mobile/2degrees etc that it causes problems.

            As I understand it, there's no verification with the LSP until after the TCF SMS, which strongly suggests to me it was failing on Spark's end only. So despite some comments from the agent seeming to blame Contact I think their system was rejecting the account number since their own internal checks think it's invalid. I guess when that happens they needed someone higher up to push it it through regardless and unfortunately this takes a while to happen. (I mean if it was just manual rejection, I don't understand why it took so long.)

            I strongly suspect this is what happened with Warehouse Mobile/2degrees as well. Again, I don't understand why half the time I never received any notice it had failed, but I did try both the 32 and 8 and one time for each I got a message from Warehouse Mobile saying it couldn't be completed because some of my details were incorrect without any TCF etc suggesting either an automatic or manual rejection by Warehouse Mobile/2degrees. (I think 2degrees must deal with porting since the support seems to be via 2degrees.) And the support also said it looked wrong.

            It wasn't instant although I did submit when their porting was active. However perhaps this is because when I selected other it needed someone to manually deal with it and so it's possible that the person tried and it was rejected rather than them manually rejecting it. (Perhaps this relates to why sometimes I received no contact saying it failed.)

            It's possible they will fix these as enough people try so it might be easier in the future. I assume if they do ever add Contact to their porting forms they will ensure it's dealt with then.

  • Huntakillaz on 16/04/2024 - 16:03

    BTw the only way to cancel plans is to contact them via chat and atm you could be sitting there in the chat waiting for days, they dont have any form/email to do it via as an alternative.
    It's took me 2 weeks to finally get a hold of someone thats on the same time as me

    if you do deal with this please advocate and tell them to setup a form or give us the ability to do it ourselves in the dashboard

    • mdsl32 on 16/04/2024 - 16:12

      I was able to port out which required no talking to them. unless this has changed?

      • Huntakillaz on 16/04/2024 - 16:19

        Idk i never tried it, also didn't want to port since i can just purchase the free plan that shows up again, giving an extension.

        • mdsl32 on 16/04/2024 - 16:21

          Port out worked fine for me to skinny but i more using this promo till my spark IFP ends and ill probably just go to 2degrees when it goes half price.
          They do say no more than 5 lines per household so idk if they mean 5 sims lifetime or just concurrent

          • Huntakillaz on 16/04/2024 - 16:23

            @mdsl32: probably concurrent.

            But then just use an industrial building addy and redirect?

            • mdsl32 on 16/04/2024 - 16:25

              @Huntakillaz: Kogan has banned me well if i order they just dont send it.
              sent it to another address and it arrived.

              So they will likely just not send the sims

              • Huntakillaz on 16/04/2024 - 16:26

                @mdsl32: Banned 🤣

              • Nil Einne on 17/04/2024 - 12:45

                @mdsl32: How many SIMs were you doing with them? I know someone who was doing them once a month and never seemed to have any problems even with the same card, same address etc.

          • Nil Einne on 17/04/2024 - 12:43

            @mdsl32: Out of interest when you ported to Skinny did you use the full 32 character account number with hypens etc shown in your profile or the reduced 8 character one of the part before the first hypen shown in your invoice? Also if you used the 8 character one, did it have any letters (a-f) in it or did you get lucky and have one that was decimal digits only?

            • Nil Einne on 17/04/2024 - 18:59

              @Nil Einne: Actually nevermind just noticed previous reports elsewhere that say the short 8 hexadecimal number on the invoice works with Skinny

        • Nil Einne on 17/04/2024 - 12:51

          Were you able to sign up for this offer with your old SIM with this deal? I sort of thought once they cancel your account it's no different from porting out. The number is dead, SIM goes emergency calls only etc which is how it seemed when I cancelled. And makes sense since it's postpaid so once you cancel they kill your service completely. They could likely attach a number to the SIM again, but I'm no sure if you can or not and sort of suspect if they do, they will do the same if you ported out with the possible exception they might give you the same number if you did not port out. (But I do wonder if they will.)

          • Huntakillaz on 17/04/2024 - 17:58

            @Nil Einne: I got them to cancel the auto renew, so acc was active, but sum was without plan, still gets calls and texts. Mainly use it for deals/hotspot so wasn't really worried if it dies.
            But saw when i logged into the dashboard that I could add plans for free again so did and everything was working immediately.

    • Nil Einne on 17/04/2024 - 12:25

      Interesting, when I did the chat about 5 months ago they replied fairly fast. (Can't remember that well how fast but was within the same day IIRC.) Actually this was the case both times, since I contacted them once asking them to cancel in the future then waited a week or two more and cancelled for real.

      Porting out however I found extremely problematic although that is probably not Contact's fault.

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